Unified Communications as a Service (“UCaaS”)
One of the many benefits of the cloud revolution has been the delivery of communications as a service for clients as opposed to clients needing to spend significant capital to provide those services themselves.
In short, Unified Communications can be delivered to clients as a hosted, managed and usage-based service, enabling businesses to move capital investment to an operating cost model while enhancing services and features.
UCaaS services can include desktop and soft phones, voice services with PBX functionality, presence management, integrated messaging, file sharing, single-number reach and audio/video/web conferencing delivered over a private or public IP network. And even better, these services can be customized to meet the specific needs of each client.
Optimus will assess your specific needs and then develop the right solution with the appropriate cloud tools and then deploy these tools, minimizing any disruption to the client’s day to day business.
The following are the solutions that can be utilized as a service:
- Voice
- PBX Functionality
- Presence Management
- Integrated Messaging
- File Sharing
- Single Number Reach
- Audio/Video/Web Conferencing
- Collaboration
- Contact Center
- And more …..